Patient Portal

This is not the InnerVision patient portal. InnerVision patients, please use this link to log into your account: https://medinfo.unityhc.com

Support

  •  
  • Support Hotline: 1.888.670.9775 (toll free)
    available Monday-Friday, 7 am to 7pm CST
    (Please note, all national holidays are observed)

Connect with us!

Unity Healthcare is pleased to offer our patients the latest advancement in personal health care management: Follow My Health Patient Portal. FollowMyHealth offers you a convenient, secure way to connect with Unity Healthcare through self-service online tools.

Once you register for the FollowMyHealth Patient Portal, you will have access to:

Simple steps to access

To sign up for Follow My Health:
  1. At your next appointment, provide your email address to the registration clerk when you arrive.
  2. Within four days, you’ll receive an email with instructions for signing up. (You’ll need to use a laptop or desktop computer to sign up.) It’s easy and         
        only 
    takes a minute.
  3. Follow the instructions in the email, using the last 4 digits of your SSN or your invite code.
  4. Standby while key parts of your medical record are uploaded to an account you control.

Once you have access, add unityhc.com to your favorites/bookmarks so you can easily return whenever you wish. Click on the link for Follow My Health to access your personal medical information.

There’s also a convenient app you can install on your smartphone or other device for easy access later. Download the Follow My Health app.

Is it secure?

Although there is a small risk with all online information, we have taken every precaution to make sure your medical information remains as secure as possible.

If you have any questions, please don’t hesitate to call us at 888.670.9775 (toll free).

Answers to frequently asked questions (FAQs) about the patient portal

Please note that additional FAQ answers and support are available once you have logged into Follow My Health.

Spanish speakers: An option inside the portal allows you to change the portal framework and navigation to Spanish. Note, however, that results and clinic notes are only available in English.

Q: Can I share my account with another person, like my spouse or parent?

A: Yes, you can grant Adult proxy access to your Follow My Health account to another person. You must complete an authorization form prior to sharing information through a proxy account. Once the form is received and processed, you can set up the proxy:

  1. Log into your account and select Settings > Change Account Access.
  2. Enter the email address of the individual to whom you would like to grant proxy access.
  3. Select a pass code for the individual to enter when accessing your account.
  4. Provide this code to the proxy.

Q: Can my spouse and I use the same email address to request our invitation?

A: Yes, you can use the same email for your patient portal invitations, but you will need to create separate accounts with unique usernames and passwords.


Q: Can I access my child’s medical information?

A: You can have a Pediatric Proxy/Dependent account to securely access information on behalf of a pediatric patient under the age of 14 years old. You will need to contact your Physician’s office to get access information. On the patients 14th birthday, the account will automatically terminate due to privacy concerns.


Q: Why isn’t my provider available?

A: Only those physicians currently using the Follow My Health electronic medical record are available. Most, but not all practices use this tool.


Q: What is the order of providers listed in “My Providers”?

A: Providers are listed with the most frequently visited at the top of the list, the least visited provider will be at the bottom.


Q: Is there an app for the iPhone or Android?

A: Yes, download the FollowMyHealth mobile app from iTunes or Google Play.


Q: How far back does my electronic health record reflect?

A: Everything from 1/1/2013 to the present is viewable on your account.


Q: Is there a manual for the patient portal?

A: Yes. Download this PDF manual for everything you need to know.