Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award winning surgery center.Â
We are locally owned with our own board of managers. Because our operations are not dictated by a remote parent company, we are always able to make decisions in the best interest of our patients and our community.
With our 60+ experienced providers, innovative technology, and wide range of services and treatment options help each patient live his or her best life.
Our mission is to be the preferred healthcare partner for our community by delivering outstanding care and exemplifying excellence in all we do.
Our vision is to remain independent and be the provider of choice for our community.
Co-pays, Co-insurance, and Deductibles
Healthcare billing can be confusing. We do our best to keep our billing processes as simple and hassle-free as possible, but, we understand that we do this every day and you don’t. Therefore, when you need assistance or have questions, our billing specialists are available. You will talk with a live person, not an automated system.
Insurance Plans Accepted *
Unity Healthcare participates in many insurance plans. Participation varies by practice and is subject to change. Please verify with your Unity provider that your health plan is accepted. Also, access to a Unity Healthcare provider may require authorization by your primary care physician or your managed care plan.
Unity Healthcare participates with these major healthcare plans in 2025:
*Unity Healthcare does not participate in any insurance marketplace exchange plans.
*Unity Immediate Care Center does not participate in any Medicaid plans.
Send Payments To:
P.O. Box 4699
Lafayette, IN 47903-4699
Contact Us
To update your address, request an itemized bill, or update your insurance information.
Phone: 765.449.2732 or toll-free 888.449.2732
Hours:Â 8 am to 5 pm ET, Monday through Friday
Billing FAQ’s
Thank you for choosing Unity Healthcare as your preferred healthcare partner.
Your healthcare may involve multiple medical professionals, including Unity staff, your surgeon, and for some, an anesthesiologist. Some procedures may also require pathology (tissue sampling and examination), radiology or other services. Each service follows the government and insurance rules for billing and payment, so you will receive several different bills related to your care. As you prepare for your procedure, we want you to understand what to expect and know that Unity will be available to help you.
How do I obtain an estimate for the cost of my procedure?
• You may request an estimate of the anticipated costs of your procedure by calling the Billing Help Line at 765-446-5113, 765-446-5382, or by emailing [email protected].
• To provide the most accurate estimate, please ask your surgeon’s office for the CPT code(s) of your planned procedure(s), and please list your insurance plan(s).
• Please provide us with an email for the estimate, or you may pick up the estimate from your physician’s office (please allow 1-3 business days for the estimate to be sent/ready for pickup).
Do I file my insurance claim or will Unity file for me?
• Unity will file an insurance claim for you or your dependent for the services provided.
How do I know what my insurance is going to pay?
• EXPLANATION OF BENEFITS: Once your insurance processes your claim, you should receive an EOB (Explanation of Benefits) from your insurance carrier for each claim submitted. The EOB will have the following information related to your procedure.
Can I find out what my out-of-pocket cost is before the surgery/procedure?
• You may contact our Billing Help Line at (765) 446-5113, (765) 446-5382, or by email at unityestimates@unityhc. com and they will be available to help you determine your costs.
What if I don’t have insurance? How can I find out how much a surgery/procedure will cost?
• You may contact our Billing Help Line at (765) 446-5113, (765) 446-5382, or by emailing [email protected], and they will be available to help you determine your costs and expected payment options prior to your procedure.
When will I receive a statement?
• You will receive a statement from Unity within 2 – 4 weeks. This time-frame is dependent on your particular insurance carrier. If you plan to self pay, you can expect a statement within 10 business days.
What if I can’t pay my bill in full?
• If you are unable to pay for your services in full or if you have any questions regarding payment for your services, please contact our Billing Help Line at (765) 446-5385.
• Unity Healthcare can provide information about payment plans and other finance options.
What other charges and statements can be expected?
• You will receive a separate statement from each Unity provider involved in your care. Depending on your procedure, this may include your surgeon, surgeon’s assistant, anesthesiologist, and sometimes a radiologist.
• Depending on your procedure, there may also be non-Unity charges from a pathologist, the facility where the pathology or lab is processed (Franciscan or Alverno), or for special medical equipment or monitoring.
How soon do I have to pay my bill?
• All statements are due upon receipt of the bill unless a payment plan is in place.
Do I need to pay anything at the time of service?
• Depending on your insurance, there may be a co-pay, deductible, or co-insurance amount which will be due prior to the day of service. Please call our Billing Help Line (765) 446-5113 or (765)-446-5382 to find out what is expected.
• If you are uninsured and plan to self pay, please call our Billing Help Line (765) 446-5113 or (765)-446-5382 to make arrangements prior to the day of service.
What forms of payment are accepted?
• Unity accepts checks, cash, and credit cards (including Mastercard, Visa, Discover, American Express).
• If you wish to make a payment in person, our billing office is located at 1250 South Creasy Lane and hours of operation are 8:00am – 5:00pm ET, Monday through Friday.
If you have any other questions, please call our Billing Help Line at (765) 446-5385 or toll free at (888) 449-2732 or email us anytime at [email protected].
Unity Healthcare is pleased to offer our patients the ease of making payments online through our new and improved payment service. Click below to get started!
Unity Healthcare is pleased to offer our patients the latest advancement in personal health care management: Follow My Health patient portal.
Follow My Health is a secure, convenient way to manage your personal health care online. This FREE self-service health management tool can improve interactions with your doctor’s office, document important health care information and ultimately give you the ability to make more informed decisions about your health.
Follow My Health’s features will simplify your life:
765.446.5319 Monday through Friday, 8am to 5pm. All messages will be returned within 24 hours.
A: Yes, you can grant Adult proxy access to your Follow My Health account to another person. You must complete an authorization form prior to sharing information through a proxy account. Once the form is received and processed, you can set up the proxy:
A: You can have a Pediatric Proxy/Dependent account to securely access information on behalf of a pediatric patient under the age of 14 years old. On the patients 14th birthday, the account will automatically terminate due to privacy concerns and you will need to set up an Adult proxy account for continued access.
A: Only those physicians currently using the Follow My Health electronic medical record are available. Most, but not all practices use this tool.
A: Providers are listed with the most frequently visited at the top of the list, the least visited provider will be at the bottom.
A: Yes, download the FollowMyHealth mobile app from iTunes or Google Play.
A: Everything from 1/1/2013 to the present is viewable on your account.
A: Yes. Download this PDF manual for everything you need to know.
You may compare prices when you fill up your car with gas or purchase groceries, but it is less common to shop for medical services.
Online price-comparison tools often provide outdated information and don’t compare comparable services.  Can you really compare the cost of a colonoscopy that doesn’t provide anesthesia to one that does? Not only is there is a difference in cost, but there is likely a big difference in patient experience.
Unity Healthcare does not compromise quality for cost. Â We have introduced some of the latest technology and most advanced treatment options to this community, but we also want healthcare to be as affordable as possible.
We are able to provide accurate cost information for all of your medical, surgical, and imaging services provided through Unity Healthcare, Unity Surgical Center, or any Unity affiliate.
To get your estimate: Please call us at (765)-446-5385 or toll free at 1 (888) 449-2732, or email us at [email protected].
Jerry Jefson, MD
President
Lafayette Surgical Clinic
Khaled Hammoud, MD
Medical Director (Compliance)
Lafayette Neurology
Shadi Resheidat, MD
Medical Director (Quality)
Southside Family Practice
Jeff Vice
Chief Operating Officer
Cathy Florence
Chief Financial Officer
Jerry Jefson, MD
President/Board Member
Lafayette Surgical Clinic
Jason Burgett, MD
Vice President
Burgett Kresovsky Eye Care
Peter Simmons, MD
Secretary/Treasurer
InnerVision Advanced Medical Imaging Center
Gagan Chadha, MD
Board Member
Internal Medicine – Gagan Chadha, MD
Katherine Cummins, DPM
Board Member
Greater Lafayette Foot Care
Krishna Gannamaneni, MD
Board Member
Gannamaneni Gastroenterology
David Gray, MD
Board Member
Lafayette Anesthesiologists
Heather Dawson
Director of Billing
Brent Fletcher
Director of IT
NaShanta McQuay
Director of Human Resources
Danielle Sparks
Director of Coding and Compliance; Privacy Officer
John Yestrebsky
Director of Operations
Tanya Richardson
Senior Manager of Application Systems
Heather Wolf
Senior Manager of EMR Applications
